Remain Insane

Ramblings of an animal loving, people hating, game enthusing, book nerd :D

The customer is always right. March 24, 2013

And if by ‘customer’ you mean ‘spawn of Satan’, and by ‘right’ you mean ‘incurably stupid’, then yes, the ‘customer’ is ALWAYS ‘right’ ūüôā

Ah people, the worst part of everyone’s day! No matter what department you work in or career you have chosen, I think we all dread the moment¬†we have to open up shop and let the mindless hordes into our workplace.

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In terms of customers, my first job at a wildlife park was great. Being a keeper, you don’t have to give¬†a flying dog crap about the customers, you are there for the animals! Sure, you get some pretty idiotic questions, but at the end of the day, as long as the animals are taken care of, your job is done. My new job however, may be at a pet store with cute fluffy baby animals, but is (shudder) a customer service job. I have been at said job now for 6 months now…… and lets just say I wish my workplace had this policy:

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After having what may possibly be the most stupid conversation with a customer¬†in my life the other day, I thought I would share some of my most stupid customer questions/stories that have personally happened to me or have been told to me by my lovely boyfriend Steven who knows the ins and outs of idiocy that is displayed at a grocery store. I mean, what good are these stupid experiences if they can’t at least be used for a laugh right? ūüėõ

Customers in a wildlife park

Customer 1 –¬†when conducting a show where customers may hold a baby crocodile:

Why is there tape on the crocodiles mouth? – said the lady who had just watched me catch the croc while it was trying to bite my fingers

Customer¬†2 –¬†upon seeing the baby crocodile:

Oh, can I hold the big one instead? /points to the three metre croc that could, oh I don’t know, MAYBE RIP HIS F*CKING LEG OFF?!

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Customer 3:

Do you ever like put the crocodiles in harnesses and take them for walks?

Customer 4:

Can I ride the donkey? – Said the fully grown adult twice the size of the donkey

Customer 5:

Can I ride a kangaroo? – Said the American woman who clearly took our ‘We ride kangaroos to school’ joke a little too seriously

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Customer 6:

Excuse me, do you work here? РAsked the woman while I was in the buffalo enclosure up to my elbows in animal shit

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No lady, I don’t work here, I’m just doing this for shits and giggles.

Customers in a Grocery store

Customer 7 Р taking her purchases through the checkout at about 7pm:

Worker: Have a good day!

Customer: /walks off and then goes up to the service desk

I’d like to make a complaint!

Manager: And what was that?

Customer: That girl over there¬†told me to¬†‘Have a good day’, when it’s actually¬†night-time.

Customer 8 Р looking for an item:

Customer: Excuse me, do you have Susan Day Fairy Cakes?

Steven: No, we haven’t been able to get them in for a while now sorry.

Customer: That’s bullshit! The people who do the orders need a f*cking¬†bomb shoved up their ass!

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Customers in a Pet Store

Customer¬†9 –¬†interested in buying a dog:

Um, so, like what do dogs eat? РSaid the guy who I really hope was trolling

Customer 10 Рwanting to buy a rat:

Co-worker: Okay dokey, so do you have food for him?

Customer: No, I’ll buy that next week.

Co-worker: Oh….. but you want the rat now?

Customer: Yes.

Co-worker: So what do you plan on feeding him with for the next week?

Customer: He’ll be ok without it for a week won’t he?

Customer’s¬†11 and 12 –¬†There was a sign at the front of the store on a puppy pen saying ‘Guinea Pigs: now only $10!’ In said puppy pen was a Border Collie puppy:

Customer 11: Oh my gosh, look at that giant guinea pig!

Customer 12: Excuse me, can we please buy the $10 dog?

Customer¬†13 –¬†interested in buying a puppy:¬†

Can I put that dog on layby for a month? – Asked the man who didn’t seem to understand that puppies grow

Customer 14 –¬†paying for her purchases:

Co-worker: That’ll be $135 thankyou.

Customer: /takes money out of her wallet, hands it over to co-worker

Co-worker: You need twelve more dollars.

Customer: What does that mean?

Co-worker: You need $12 more.

Customer: I don’t understand, I didn’t go to school to learn this shit! – Exclaimed the woman who is not known¬†for her brainage

Customer 15 –¬†asking for dog medical advice:

Customer: Hi, my dog is throwing up and dehydrated, do have anything I can give it?

Me: Um, I think you should be taking your dog to the vet immediately.

Customer: Oh, why?!

Customer 16:

Customer: How much are your puppies?

Me: Which one? (we have 9 different puppy pens)

Customer: That one. (gestures to the right that has 4 puppy pens)

Me: Which one over there?

Customer: That one! (waves his hand again in the general direction to the right)

Me: Top or bottom?

Customer: Bottom I think.

Me: Left or right?

Customer: Left, I mean right…. your right?

Me: Do you know its name?

Customer: Yeah, the staffy pups, on the top right!

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Because saying ‘the Staffy pups’ to begin with was¬†super hard hey?

Customer 17 – asking prices about dogs and the man who inspired this post¬†¬†–

Customer: Excuse me, how much is this dog?

Me: Three hundred and ninety five dollars.

Customer: Ok, how much is this one compared to that one?

Me: Both are three hundred and ninety five dollars.

Customer: So you mean I could get both dogs for only $395?!

Me: /sigh No, they are three ninety five EACH.

Customer: Wait, so each dog is only $3.95 each?!

Me: …………….. No, they are THREE HUNDRED AND NINETY FIVE DOLLARS EACH.

Customer: But you said they were three ninety five each?

Me: Yes, meaning EACH dog ON ITS OWN is $395.

Customer: Wait, so its $395 for one dog, not both?

Me: YES.

Customer: And they are $395, not $3.95?

Me: YES.

Customer: So I can’t get two dogs for $395?

Me: NO.

Customer: Oooooooooooh! Wait I’m still confused!

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¬†Humans: we’re certainly¬†bred for our intelligence right? ūüėČ

Until next time my lovely readers,

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Dumb and dumber June 3, 2012

Random Raging Rant No. 3: People.

I don’t know if I have just been particularly anti-social this week, or if people have been particularly stupid, so I’m going to go with the latter as it is the most reasonable explanation. As I seem to have been struck down with a severe case of the crankies and feel the need to use a large amount of profanities, here are¬†a¬†few things that¬†I hate about a¬†few stupid assholes.

1) People who ask stupid DUMBASS questions.

I used to work in a wildlife park, where I put on shows for people while holding baby¬†crocodiles and snakes. So naturally, I got asked a lot of questions about the animals that I was showing. Now, before you think: ‘There is no such thing as a stupid question Gemma, stop being so over dramatic!’ let me enlighten you on the ABSOLUTE FRICKEN¬†BEAUTIES I got asked EVERY FLIPPING DAY. I’d go to the crocodile tank, armed with a piece of tape.¬†Getting the baby croc’s¬†out of their tank involved speed, strength, a lot a wriggling and potential finger threatening moments. I would have to catch the babies and¬†tape their mouths, all while the tykes¬†were trying to bite my fingers off¬†with their little¬†razor sharp teeth. Often people would watch me do this. And what would¬†people (I’m talking adults here)¬†ask me after this little display?

‘Why is there tape on the crocodile’s mouth?’

WHAT THE FLIPPING FUDGE NUTS?! DID YOU NOT JUST STAND THERE FOR 5 MINUTES WATCHING ME STRUGGLE TO SHUT ITS GOD DAMN¬†MOUTH WHILE IT WAS TRYING TO MAUL ME YOU IMBECILE? YOU KNOW WHAT, JUST FOR YOU I’LL TAKE THE TAPE OFF! HERE, EVEN GIVE IT A KISS, BECAUSE ITS¬†ACTUALLY SUPER F*CKING CUDDLY, AND¬†CLEARLY NOT GOING TO CHEW YOUR F*CKING FACE OFF!

During the day, crocs also like to sunbake and rest, and can sometimes sit in the same spot the whole day. We had quite a large croc in an enclosure that liked to do this. The stupid question people asked me?

‘Is it real?’

NO, IT’S NOT REAL AT ALL! WE HAVE JUST BUILT A HUGE MOTHER F*CKING ENCLOSURE WITH RUNNING WATER AND HIGH FENCES AND¬†PUT FOOD IN THERE¬†FOR ABSOLUTELY NO REASON! WOULD YOU LIKE A CLOSER LOOK? MAYBE GO PLACE YOUR HEAD IN ITS MOUTH?

2) People in shopping centres.

You know the ones. The ones that stand completely stationary the whole time you are walking up to them, and then just as you are walking behind them they step back WITHOUT EVEN LOOKING and run right into you then give you a dirty look like it was YOU who did something wrong. Or the gossipy woman with a trolley that runs into an equally gossipy friend who also happens to have a trolley, and they both seem to mutually agree it¬†is A FLIPPING FANTASTIC IDEA TO TOTALLY BLOCK OFF THE WHOLE AISLE WITH THEIR TROLLEYS WHILE THEY CHAT FOR AN HOUR, AND AGAIN, GIVE YOU DIRTY LOOKS AND SNIDE COMMENTS WHEN YOU POLITELY ASK THEM TO MOVE. OH I’M SORRY, BECAUSE CLEARLY IT IS¬†ME WHO IS THE INCONSIDERATE ASS!

3) People who don’t use their car indicators.

Apparently using your indicator is THE HARDEST thing to ever do while driving a car according to the lack of people who use it. Countless times have I almost had a run in with a car as a pedestrian because some dumbass thought using his indicator was over-rated and that it would be fun to make me play a guessing game. USE YOUR INDICATOR DUMBASS.

4) Attention whores on Facebook

 Those absolutely stick thin girls who post pictures like this:

Oh ma gawd, I’m so fat!

Firstly, if you really thought you were fat, you would not put up revealing photos of yourself. Secondly, you know you are skinny, so shut your face. And thirdly, BITCH, IF YOU ARE FAT, THEN I AM FRICKEN SHAMU!

5) People who tink itz kewl to tlk lyk dis.

Please learn how to talk before I make you eat a dictionary. Just typing like this made me feel dirty!

6) The man who thought it would be a great idea to name a bird species ‘Larus maximus ex alba et nigro¬†feu caeruleo¬†nigricante¬†varius’.

I am trying to memorize some Latin names for my Animal Diversity exam. Most are only two words tops, this one however is an absolutely monstrosity. Needless to say, this man was obviously a sadistic asshole. IF THIS SPECIES COMES UP IN THE EXAM (BECAUSE THERE IS NO WAY IN HELL I AM DEDICATING PRECIOUS MEMORY SPACE  TO REMEMBER THIS STUPID NAME) I AM GOING TO FIND SAID MAN AND SHOVE A PINEAPPLE UP HIS ANAL SPHINCTER.

In the future, I am sure there will be many more posts dedicated to the joy that is the human race¬†and how much¬†of¬†the social butterfly I clearly am¬†ūüėõ

Until next week my lovely readers, unless I decide to¬†run off into the forest and become a hermit ūüėÄ